Employees at best buy suck

They tell me the store policy: He mumbled on about how a new disc won't fix the problem. Management overall is wonderful, especially the General Manager in the Wausau location. When I get home, I discover he's sold me the wrong adapter. Sell services, sell sell sell, credit apps, credit apps, credit apps!! I've seen this genius at work before and he's that type of gamer who frowns upon anyone who isn't a level 50 battle elf or whatever and he'll exploit the less knowledgeable customers when the chance arises. Have fun while being the best.

I understand that on the enterprise level, Windows is cheaper to install and therefore "easier" to support. I have to say I apologize on behalf of how you were treated. Another reason why we sometimes pass you off to another employee is because that person is better in that one specific department.